ATM and TCR removal and decommissioning
Every unit Wilco retires leaves with a Certificate of Destruction and a photograph of its serial number tag, so the auditor's question has an answer before it is asked.
A Certificate of Destruction and a photograph of the serial number tag.
Retiring a cash unit is the half of the lifecycle that creates audit exposure. Wilco closes it with a document.
The unit is gone, months pass, and then compliance asks where it went and who holds it. A phone call to a vendor who no longer remembers the job is not an answer.
The certificate identifies the unit by serial number and records what happened to it, and the photograph shows that serial number on the machine itself rather than typed from a work order. Both are delivered when the job closes, for the owner’s file.
About Wilco- Serial number, photographed on the unit
- Device type and configuration as it left
- The date it came out and the branch it came out of
- Where it went
- Who signed for it
Palletized for pickup, or removed by Wilco.
Which path applies usually depends on who owns the unit.
Palletized for pickup
When a manufacturer or a buyer is collecting the unit, it is pulled, banded, wrapped, and staged where the collecting truck can reach it. No certificate is issued on this path, because the unit is changing hands rather than being destroyed.
Removed by Wilco
When a unit is retiring, it leaves on a Wilco truck, and the Certificate of Destruction and the serial tag photograph follow.
When a unit is going back into service at a branch that is not ready, it is held at the Salt Lake City warehouse until it is.
Removal from an open lobby.
A removal receives the same planning as an installation, and the anchor holes are patched so the floor is not left with a hazard in it.
The difference is that a removal usually happens in a finished, busy room, so the window matters more, and the work is scheduled for when the lobby is empty.
Branch closings and consolidations.
A closing or a consolidation is bid as one job. Six units on one trip is one bid and one schedule, not six of each.
A partial inventory is enough to start, even a spreadsheet missing half the serial numbers. The sites are surveyed and the rest is filled in.
A removal bid starts with what is coming out.
Equipment, branch, date, and any access constraint already known. The bid comes back from the crew that will perform the work.